Friday, May 5, 2017

Are the airlines suddenly starting to kick passengers off of planes?

After the incident when United had a passenger physically dragged off a plane we're seeing numerous reports of passengers being taken off planes. The latest involved Delta and a family with a 2 year old.

So have the major airlines suddenly decided to be mean to passengers? Why the sudden rise in incidents?

It seems obvious that there hasn't been any rise in the number of passengers removed from planes. The change is that the national media is now paying attention. In the past a passenger removed from a flight might have made local news and become part of the "insensitive airline"' lore.

But today passengers removed from airplanes are popular news. For the next few weeks or months we'll see a bunch of news stories. Congress gets a chance to hold hearings, introduce "passenger rights" bills, and possibly pass a new law resulting in a new set of unintelligible regulations.

Here is a reason to be careful with news reports. Is there really a new problem or are we just seeing high profile reports of longstanding practices?

No comments: